Description

Description

Salary is competitive and commensurate with qualifications and experience, while also considering internal equity.
Employees assist in the management and supervision of university-owned housing, private and contract facilities and assist with execution and coordination of related housing programs. In-depth knowledge of the university's housing organization, programs, policies, and procedures is essential to the performance of duties. Employees function with sufficient independence and authority to influence the quality of student life experiences and parental perceptions of university management.

Examples of Duties

Supervise activities related to the operation and maintenance of existing housing units including management of work order systems and the selection, ordering, and delivery of equipment and furnishings;

develop, establish, coordinate, and supervise routine practices, operational policies and procedures, and customer service practices;

manage residential billing systems and related processes;

supervise housing registration and manage housing information and facility records, applications, reservations, cancellations, and contracts;

coordinate and/or prepare research reports and statistical analyses;

implement marketing programs; recommend and plan approved marketing activities;

supervise and train student workers, clerical, and other housing staff employees; recommend training activities and implement training programs;

oversee public relation practices and programs; represent the university at public meetings; coordinate and supervise open houses, conferences and workshops including area assignment, rates negotiations and special arrangements; and maintain good public relations with students, families, university communities and beyond;

direct or perform duties involving the inspection of housing facilities for compliance with standards; determine and coordinate required repairs or housekeeping work;

assist with the assignment of housing quotas; adjudication of landlord-student disputes; and the counseling of students on housing accommodation matters;

administer delinquency and eviction processes and testify in legal proceedings involving evictions;

supervise equipment and furnishing inventories and related item accountability processes;

performs duties at lower levels of this series;

performs other related duties as assigned.

Qualifications

1. High School Diploma, GED, or equivalent
2. Any combination totaling four years from the following categories:
   1. Housing, residential life, hospitality, business, or closely related work experiences.
   2. College course work in Higher Education Administration, Student Personnel Administration, Hospitality Sciences, Business Sciences, Social or Behavioral Sciences, and/or related disciplines, as measured by the following conversion table or its proportional equivalent:
      • 30 semester hours equals six months
      • 60 semester hours or Associate's Degree equals one year
      • 90 semester hours equals two years
      • 120 semester hours or Bachelor's Degree equals three years
      • Master Degree or higher equals four years

Supplemental Information

Illinois Residency Requirement: Pursuant to the State Universities Civil Service System, out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position.

Tips for Completing a Civil Service Application:
1. To be eligible for the role, ensure that your application includes a complete and detailed employment history that highlights your relevant full-time and part-time work experience, including start and end dates of employment.
2. Relevant part-time work experience will count towards the qualifications for this position and will be converted to full-time equivalence to calculate the total length of experience.
3. Upload all official transcripts to meet the educational requirements. If the job description specifies a minimum number of college hours, transcripts are mandatory for the successful processing of your application.
4. Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application, unless the same proof has already been submitted in a previous application. The required proof of eligibility includes, at a minimum, a copy of the veteran's DD214/DD215 form (Department of Defense), NGB22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves).
5. After the position has closed, your application and supporting materials will be reviewed to determine if you meet the minimum qualifications, including any specialty factors associated with this position. Those who qualify will move forward for Civil Service Examination/Testing.
6. Please monitor your e-mail for further information regarding your application. Emails will be generated from info@schooljobs.com.
7. For more information on Civil Service classifications, please visit the SUCSS web site at sucss.illinois.gov

About Civil Service Examination/Testing: The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of application materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, your application will move forward for examination/testing in which you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. This score will be emailed to the email address noted on your application. After the application deadline, the names within the top three scores will be referred to the department for interview.

Sponsorship for work authorization is not available. For more information visit https://policies.siu.edu/policies/employment-non-us-citizens.php

Benefits

University employees may be eligible for a variety of State of Illinois benefits. These benefits are administered through the Illinois Department of Central Management Service (CMS). These benefits include: Health Insurance plans (HMOs, OAPs, QCHP and CDHP), Dental Insurance, Vision Plan, Life Insurance, Accidental Death & Dismemberment (AD&D), Supplemental Long Term Disability (LTD), Flex Spending Accounts, MCAP and DCAP, and 457(b) Deferred Compensation Plan.

Eligible employees are required to participate in the State Universities Retirement System (SURS). SURS is the retirement administrator for employees in public higher education in the State of Illinois.

Other benefits available to eligible employees include: Generous paid time-off, 403(b) Supplemental Retirement Plans, Employee Assistance Program and a Tuition Waiver Program.
For more information please visit: https://hr.siu.edu/benefits/