Description

Parking Operations oversees the issuance of parking permits, enforcement of parking regulations, parking facility maintenance, and funding of all existing or new campus parking lots and garages. Parking interacts daily with students, faculty and staff, departments, vendors, visitors, and the community as they conduct activity on the IU Bloomington campus. We strive to provide a consistently positive experience for our customers. This is a great opportunity to work with us!

Job Summary

• Under supervision and direction of the Parking Facilities Coordinator, performs inspections and minor technical work by repairing, troubleshooting, and performing preventive maintenance on parking-related instruments and equipment.
• Maintains all relevant data entry and equipment logs.
• Provides high-quality customer service to all visitors.
• May assist Parking Enforcement support staff in most enforcement duties as needed including, but not limited to, data entry, special events parking, patrolling assigned areas of campus for parking violations, and resolving violations by issuing parking citations.
• Performs other duties and responsibilities as assigned.

Qualifications

EDUCATION
Required

• High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE
Preferred

• Prior customer service experience
• Familiarity with computers and office productivity apps, including MS Office/365 and MS Teams
• Basic electronic understanding and experience

LICENSES AND CERTIFICATES
Required

• Valid driver's license and ability to be insured by Indiana University upon date of hire

SKILLS
Required

• Strong customer service and communication skills (verbal and written)
• Use of basic hand tools
• Capable of learning new software skills
• Ability to work independently with minimal direct supervision
• Ability to make decisions and problem solve in the field

Working Conditions / Demands

This position involves sedentary work as well as long periods of time standing, walking, driving. This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The person in this role must be able to move items up to 50 pounds, often 20-30 pounds. The position requires working outdoors in all types of weather conditions, including some long periods of exposure to hot and cold temperatures. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington, Indiana

Advertised Salary

$15.00 per hour

Work Hours

28 hours per week - Hours can vary during the academic year
Monday to Thursday, 5 p.m. to 12 a.m. (August to May)
Office hours are greatly reduced or canceled during summer, semester breaks, and when classes are not in session. Shifts may be adjusted, reduced, or canceled according to garage facilities operating needs.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure .

Job Classification

Career Level: Part Time Employee
FLSA: Nonexempt
Job Function: Part Time Employee
Job Family: Part Time Employee
Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.