Description

Posting Details

Posting Summary

Job Title Retention Advisor
Division Division of Enrollment Management & Student Success
Department Office of Student Success & Retention
Work Status Full Time
Position Category Staff
FLSA Exempt
Pay Range Exempt
Salary Range $50,000 - $52,000 / year
Fund Source State Support
Job Summary
The Retention Advisor at Morgan State University plays a crucial role in supporting the success and retention of first- and second-year students through personalized academic advising and proactive interventions. This entry-level position focuses on providing high-quality academic guidance, building strong student relationships, and promoting timely degree progression, with at least 50% of the time dedicated to direct academic advising. Under the guidance of a Senior Retention Coordinator (or Retention Coordinator in the absence of an SRC), the Retention Advisor helps students navigate the complexities of the university curriculum, general Education requirements, and degree pathways to ensure a smooth transition into university life.

Job Duties
Academic Advising and Student Engagement (50%)
• Meet with each advisee three times per semester (averaging one meeting per month), providing guidance on course selection, academic resources, and overall degree planning.
• Maintain accurate and timely records of advising sessions using EAB Navigate360, tracking student progress and providing consistent support.
• Ensure students are on track with core curriculum, general education, and major- Specific degree pathways to support academic success and timely graduation.
• Advise students on registration, course load, and academic policies, helping them navigate Academic challenges and ensuring they understand university requirements.

Student Success Strategies and Retention (25%)
• Identify at-risk students and implement targeted success plans or interventions, including outreach for Drop List issues, academic performance concerns, or financial clearance processes.
• Use data analytics to identify trends in student performance, implementing proactive Strategies to improve retention and persistence.
• Participate in outreach campaigns designed to engage students and address specific academic barriers.

Collaboration and Communication (10%)
• Maintain professional, timely communication with students, parents, faculty, and university staff, ensuring students are aware of deadlines, policy changes, and academic requirements.
• Collaborate with academic departments and other student success teams to ensure accurate dissemination of curriculum changes, academic policies, and student Progression requirements.
• Provide regular feedback and updates to academic leadership and team members regarding student needs, academic issues, and retention progress.

Support of Institutional Programs (10%)
• Assist with Bear Necessities New Student Orientation and other onboarding initiatives, providing students with the information and guidance necessary for a smooth transition to university life.
• Participate in freshmen orientation courses and other student engagement programs designed to enhance the university experience for first-year students.
• Ensure students are compliant with financial clearance and other administrative Requirements that could impede academic progress.

Information Dissemination (5%)
• Ensure clear communication regarding curriculum and policy changes, making sure Students and other stakeholders are aware of updates that could affect academic performance progression.

Requested Minimum Qualifications
Education:
The successful candidate must have a Bachelor's Degree in any discipline from an accredited college or university.

Experience:
A minimum of two (2) years of related experience is required.

Other Preferences for Consideration
Knowledge, Skills & Abilities

Posting Detail Information

Posting Number ST01589
Number of Vacancies 2
Job Open Date 07/01/2026
Application Review Date
Job Close Date 07/31/2026
Special Instructions to Applicant
Please enter two professional references on the References page of the application.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * What is the highest level of education attained?
   • GED
   • High School Diploma
   • Associates Degree
   • Bachelors Degree
   • Masters Degree
   • PHD
2. * How many years of experience do you have in this type of position?
   • 0-1
   • 1-3
   • 3-5
   • 5-7
   • 7+
3. * How did you hear about this employment opportunity?
   • Diversity In Higher Education
   • Inside Higher Ed
   • Agency Referral
   • Advertisement/Publication
   • Personal Referral
   • Website
   • MSU Careers Website
   • Higher Education Recruitment Consortium (HERC)
   • Insight to Diversity
4. * Are you a current, past, or retired Morgan State University employee?Are you a current, past, or retired State employee?If YES to current, past, or retired STATE employee, please state the agency.If not applicable, put N/A.
   (Open Ended Question)

Applicant Documents

Required Documents

1. Resume
2. Cover Letter

Optional Documents