Description

We are seeking a Sr. Project Manager tolead, manage, and execute high-priority university initiatives from concept to implementation with a high level of independence. This role may work in a central Project Management Office (PMO) or in a divisional capacity, supporting division-wide leadership projects of significant complexity and scope. The SPM oversees a portfolio of key strategic projects, ensuring that all assigned projects successfully meet institutional goals, deliver impactful results, and drive excellence. Additionally, for roles located within a central PMO, the SPM may support and mentor project managers, along with other staff outside of the PMO to help build capacity for project management, evangelize best practices in project management, and ensure projects outside the purview of the PMO follow desired processes.

The SPM is responsible for ensuring the successful completion of their portfolio of projects within the approved schedule, scope, and budget, and escalating major risks and issues to university leaders as appropriate. In partnership with other project stakeholders, the SPM leads the design and implementation of individual projects.

The Sr. Project Manager supports the Clinical Practice Association (CPA) in its mission to help Johns Hopkins Medicine clinical departments optimize their operational and financial performance. Working alongside the Sr. Financial Analyst, this role brings a clinically oriented lens to a portfolio of high-priority initiatives spanning ambulatory capacity, Epic scheduling operations, clinical unit analytics, and provider productivity reporting. The ideal candidate has hands-on experience managing clinical operations at the department level and brings the credibility, contextual understanding, and practical workflow knowledge that can only be gained by having worked directly within a clinical environment - not exclusively from a central administrative function.

Specific Duties & Responsibilities

• Manage the scope of projects, including goals, timelines, budgets, and objectives.
• Develop and execute project plans, budgets, timelines, and risk mitigation strategies, monitoring and reporting on progress and outcomes.
• Complete individual activities required to complete the projects, including analysis, benchmarking, data collection, and deliverable development.
• Identify and resolve any conflicts, challenges, or barriers that may arise during the project lifecycle, and escalate them as appropriate.
• Flex into various project roles as necessary to fill gaps and ensure projects proceed as needed.
• Oversee project teams and resources, including project managers and staff from other offices, where applicable.
• Develop and manage key project deliverables, including project plans, budgets, timelines, status reports, presentation materials, reports, and risk mitigation strategies.
• Manage the risk, issue, and change resolution process, and work with other leaders to take corrective action as needed.
• Provide leadership with the information needed to make decisions for the projects.
• Interface with key leaders to define project priorities and communicate project risks, issues, and opportunities.
• Monitor KPIs for special projects, reporting progress and status to senior leaders.
• Oversee project teams and resources, including project managers and staff from other offices.
• Perform individual activities required to complete the projects, including analysis, benchmarking, data collection, and materials development.
• Develop high-quality project deliverables, including written reports, presentations, spreadsheets, and data visualizations.
• Make presentations to and communicate with senior university leaders in support of their projects.
• Collaborate with project managers and other staff to implement the project management methodology and best practices to positively impact the institution and support the strategic initiatives.
• Coach and mentor project management practitioners and other affiliated staff and share knowledge of best practices.
• Aid senior leaders with the design, business case development, and authorization of strategic projects and initiatives.

*The following duties are specific to this position and reflect the unique operational needs of the CPA

Ambulatory Capacity Analysis and Optimization

• Conduct structured analyses of ambulatory session utilization, template fill rates, and patients-per-session metrics across CPA-supported departments, benchmarking against Vizient 65th percentile targets.
• Partner with department administrators and Epic analysts to identify and implement scheduling improvements - including template restructuring, auto-release logic, Fast Pass configuration, and visit type mapping adjustments.
• Translate capacity data into actionable recommendations for department chairs and practice managers, with a focus on recoverable wRVU and revenue opportunity.

Epic Scheduling Operations and Template Optimization

• Serve as the CPA's primary operational resource for Epic ambulatory scheduling workflows, including Cadence subgroup configuration, MyChart self-scheduling activation, DEP-level slot management, and scheduling template design.
• Lead or support Epic-related optimization engagements with departments, documenting current-state workflows, identifying barriers to access, and driving implementation of approved changes in coordination with JHMIT and departmental Epic analysts.
• Develop and maintain subgroup membership matrices and scheduling access maps to support provider-level capacity visibility across the physician enterprise.

Clinical Unit (CU) and Productivity Analytics

• Build and maintain clinical unit (CU) analyses for CPA-supported departments, codifying the financial and wRVU value of clinical sessions and identifying performance gaps relative to expected output.
• Support development and maintenance of cFTE/wRVU crosswalk reporting to ensure alignment between contracted clinical effort and actual provider productivity, informing compensation analytics and department-level planning.
• Produce structured reporting deliverables - including branded Excel workbooks and PowerPoint analyses - for presentation to department chairs, the Vice Dean for Clinical Affairs, and senior CPA leadership.

Department-Facing Operational Consultation

• Serve as a primary CPA point of contact for departments seeking operational support, bringing credibility earned through direct departmental experience to engagements with practice managers, clinical directors, and administrative chiefs.
• Translate central analytics and benchmarking data into department-level narratives and action plans, bridging the gap between system-level reporting and the day-to-day realities of clinical operations.
• Collaborate closely with the Sr. Financial Analyst on integrated deliverables that combine financial modeling with operational analysis, cross-training on each other's areas of expertise over time.

Project Management for Clinical Operations Initiatives

• Manage discrete clinical operations improvement projects from scoping through execution and reporting, including stakeholder alignment, timeline management, and status communication to CPA and department leadership.
• Support FY27 strategic initiatives including the PACE ambulatory capacity program, APP productivity and compliance reporting, and departmental financial opportunity analyses across specialties such as OHNS, Dermatology, PM&R, Neurology, and Neurosurgery.

Minimum Qualifications

• Bachelor's Degree.
• Seven years of related experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education permitted by the JHU equivalency formula. Beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

• Demonstrated ability to use Microsoft Office Suite software applications, along with general understanding of other JHU applications to retrieve data for reporting and analysis.

• Knowledge of SmartSheet or comparable project planning software.
• Proficiency in Epic Cadence (ambulatory scheduling), including template management, subgroup configuration, and scheduling access workflows.

• Direct, hands-on experience managing clinical operations within a clinical department, division, or practice - not solely from a central administrative or PMO role.

• Advanced proficiency in Microsoft Excel, including pivot tables, data modeling, and structured analytical workbook development.

Preferred Qualifications

• Project Management Professional Certification.
• Experience in an academic medical center or health system physician enterprise environment.

• Working knowledge of JHM-specific systems including Epic reporting workbenches, Qgenda, and MyChart patient-facing scheduling tools.

• Experience producing executive-level analytical deliverables (PowerPoint decks, Excel workbooks) for physician leadership audiences.

• Familiarity with Vizient Clinical Performance benchmarking data (CPSC) and physician productivity metrics (wRVU, cFTE, collections).

Classified Title: Sr. Project Manager
Role/Level/Range: ATP/04/PF
Starting Salary Range: $85,500 - $149,800 Annually ($105, 000 targeted: commensurate w/exp.)
Employee group: Full Time
Schedule: Monday - Friday, 8:30 am - 5:00 pm
FLSA Status: Exempt
Location: School of Medicine Campus
Department name:SOM Admin CPA Vice Dean for Clinical Aff
Personnel area: School of Medicine